Yazar "Arora, Monika" için listeleme
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Brand awareness and its influence on repeat customers in the airline industry
Gowda, Kavitha R.; Bopanna, Sharavan; Arora, Monika; Gujrati, Rashmi; Uygun, Hayri (Taylor & Francis Ltd., 2023)India's aviation industry is seeing growth, and the country is host to several domestic airline firms.In India, the domestic aviation industry is predominantly composed of private airlines, accounting for over 75% of the ... -
An empirical study on correlation of the factors of the perception : Service delivery & patient satisfaction about service quality in selected public & private hospitals of the Raipur city
Mir, Altaf Yousuf; Arora, Monika; Gujrati, Rashmi; Jain, Abhishek Kumar; Uygun, Hayri; Dixit, Ila (Taylor & Francis Ltd., 2023)In an organization resembling a hospital, the quality of service is of utmost importance in relation to both the quality of services offered and the satisfaction of patients. Several metrics assess the quality of service ...
